Frequently Asked Questions
Beginning in 2015, we added an allergen warning on all of our product labels as per CFIA (Canadian Food Inspection Agency) requirements.
Several of our blends contain mustard (which is an allergen) and any blend may contain mustard since we use the same spice grinder.
Our suppliers also handle peanuts, tree nuts, soy, milk, wheat and sesame in their facilities so cross-contamination is possible at their facilities.
None of our spice blends contain wheat products except for Delhi Chat Masala (contains asafoetida which contains wheat).
We do not use or process wheat products in our spice mill. However, our suppliers handle wheat products so cross contamination is possible at their facilities.
Both Delhi Chat Masala and Goan Vindaloo contain amchoor (mango powder) which contains sulfites to prevent clumping. Blends with ginger may also contain sulfites.
All our blends are sugar-free.
All our blends are salt-free with the exception of Tunisian Harissa (contains sea salt) and Delhi Chat Masala (contains black Indian salt “kala namak”)
Most of our blends will be made within a few weeks from their selling date. All jars are stamped with a “freshest before” date which is normally two years. Note that spices don’t become dangerous or unsafe to consume after that date, however their colour and flavour would get dull.
We strive to ensure consistency between batches of spices, but from time to time spices will vary with a new season. Mostly we notice variability in the heat level of chili.
Tightly covered in a cool, dry place out of direct light or heat.
Our glass jars and metal lids ensure tight coverage. Spices kept in bags or plastic containers will deteriorate faster.
We attempt to process (pack and send to the Post Office) online orders within 1-2 days. If issues arise with your order, we will contact you as soon as possible after placing the order. Add to that processing time the shipping time associated with the shipping method you select.
Currently we ship in Canada and the US.
We ship with Canada Post (Expedited and …) and USPS in the US.
No. You can also use e-transfers (in Canada). You can choose your payment method at check-out and we’ll give you clear instructions.
Still have questions?
Shoot us an email or give us a call and we will happily assist you
firstname.lastname@example.org | 604.773.8269